1.

No, it isn't. I'll just get her.

2.

Can I take a message?

3.

Great! See you on Sunday at ten. Bye!

4.

Never mind. Perhaps next time. Bye!

5.

This is Jo speaking.

6.

I'll ring back later.

7.

I'm having a party on Saturday. Can you come?

8.

Can I speak to the manager, please?

1.

a

Hello. 276694.

b

Hello. Can I speak to Jo, please?

a

……………………………………………………………..

b

Oh! Hi, Jo. This is Pat. I'm just ringing to check that Sunday is still OK

for tennis.

a

Yes. That's fine.

b

………………………………………………………………

a

Bye!

2.

a

Hello. Chesswood 4576.

b

Hello. Is that Liz?

a

………………………………………………………………

c

Hello, Liz here.

b

Hi, Liz. It's Tom. Listen! ………………………………….

c

Oh, sorry, Tom. I can't. I'm going to my cousin's wedding.

b

……………………………………………………………..

c

Bye!

3.

a

Hello. Barclays Bank, Chesswood.

b

Hello. ………………………………………………………

a

Hold on. I'll put you through … I'm afraid Mr Smith isn't in his office.

…………………………………………………..

b

Don't worry. …………………………………………….

a

All right. Goodbye.

b

Goodbye.